MOBILITY
ALLIANCE

WORKING GROUP / 01

Vehicle rental

Making vehicle access easier to understand and operate as rental fleets, energy needs and customer expectations change.

Why this area?

My own agenda of the sector.
Common mobility goal.

Car rental manages the transition between ownership and access in individual and corporate journeys. Directly cut with charging, insurance, payment and urban transportation decisions.

This study group is designed to bring the experience of the sector with other areas and transform monopolyic vision into common knowledge.

Working purpose

Questions to address together

The following headers are the starting frame. After the leader and working team is formed, priorities will be cleared together.

01

Compare user experience and accessibility in rental

02

Identify common needs in operational switching of electrical vehicles

03

Strengthen connections between transport types

Starting agenda Home

What information and services require from delivery to the person who rents an electric vehicle for the first time?

Workable output

A user journey map comparing booking, delivery, charging and return steps; the basic information list recommended to provide the customer.

Who can contribute?

Rental teams can share operation experience, uncertainities, charging and insurance side service connections that users encounter.

This frame is at the recommendation stage. The scope, method and calendar work team will be cleared.

contribute to this study field

People

Leader and working team

The leader and members of the group will be located on this page, names, tasks and institutions, which are certain.

SECTOR LID

To be determined

Ad, task and corporate information will be added.

WORK TEAM

Create

The names and institutions of participants will be added.

Works

Recommended working heads

These are not published project or decision-making; starting areas where the work team will evaluate.

  1. 01Electric rental operationsRecommended Title
  2. 02Digital booking and payment experienceRecommended Title
  3. 03Multi-mode travel linksRecommended Title

Information Home

Reports and outputs

Research, session notes, data sets and pilot results will be listed here with date and resources.

Not yet published the report.

The first work of the group will be created together with the leader and team.

Review the publication center

Common working model

Information of a sector,
contributes to all journeys.

01

Sector agenda

Leader and team determines the primary questions.

02

Subjects

Working groups of related sectors are discussed together.

03

Shared output

Results turn into common knowledge base and concrete recommendations.